Adam3
09-15-2020
11:40 AM
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Domain transfer is taking over 2 weeks
I initiated a transfer of my domain from Domain.com to Square. Square says their waiting on Register.com to complete the transfer (which is confusing because I had never even heard of them nor dealt with them in regards to my domain), after speaking with register.com, they told me Weebly is managing my domain, yet its still not attached to my Square site. Very frustrating. Please help.
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ashc
09-17-2020
05:12 AM
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Hey @Adam3,
Domain transfers can take up to 7-10 business days but sometimes I have seen them go over that a little.
I know that's super frustrating and I'm sorry that you're experiencing that.
In this case I would probably recommend reaching out to our direct CS team who can escalate this further if possible and see if engineering can look into it further.
Ashley C
Community Moderator, Square
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Community Moderator, Square
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