Hi!
I have set up a discount code to take 10% off my sticker categories. However when I test the code online - the discount is only ever coming off one line - the one that is the highest value - rather than all of them.
How can I make this work? I have had this problem before - and submitted a request to Square - but have not had a response back and its been a couple of weeks. I am involved in an online event and would like to offer a discount for newsletter subscribers - but I just can not get the coupon / discount to work the way I want it to.
Example: Code set up for 10% off items in certain categories. All items fall in these categories.
Shopping cart of 4 items - discount *should* be applied to all 4:
Item 1 = £1.00 (should be 90p)
Item 2 = £2.00 (should be £1.80)
Item 3 = £3.00 (should be £2.70)
Item 4 = £3.50 (should be £3.15)
What happens:
Item 1 = £1.00
Item 2 = £2.00
Item 3 = £3.00
Item 4 = £3.50 (discount applied to = £3.15)
-- Discount is not being applied to all items - only highest value.
Any help welcome as this is driving me crackers. I keep trying different ways - but all is happening is that I have a long list of coupons in my list I have deactivated and can't clear off!!
Screenshot of basket to help with context.
