Digital receipt name change

[Charlie9]

I've changed my weebly domain name.(which is also my company name) and spent hours changing the name/info on my Square dashboard. Including the BRANDING under the "receipt" menu. I even uploaded a logo etc to the receipt design. But that seems to be just for retail. When a customer gets a receipt emailed to them- which is their ticket to a comedy show- it continues to say my old name, not the new one. Ive spent hours on the phone and they finally said there's no way to change it. True?

[MayaP]

Hello @Charlie9- I see this is your first post in the Seller Community, so I'd like to officially welcome you! 🎉👏

I am sorry you are having some issues changing your name. Can you please send a screenshot of what you are seeing on your end, so I can better assist? I will keep an eye out for your reply.