x

Trouble with categories doubling when importing excel sheet

Importing categories using import library from an excel sheet causes categories to become doubled. I end up with two of the same name category and I dont know how to fix this.  I cut and paste the EXACT category and description from square to excel but after importing, two of the same category will appear.

288 Views
Message 1 of 2
Report
1 REPLY 1
Square Community Moderator

Hello there @derrentokaryk and welcome to the Seller Community 

 

For this one, since I could not find other reports of this behavior, I will recommend reaching out to our phone support team as they can look at the file you are trying to import to point you in the right direction. 

 

When you have a moment, please reach out directly by logging into your Square account and heading here.

JJ
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
281 Views
Message 2 of 2
Report