x

Trouble setting up Instagram integration

I have created a business manager, pixel and completed steps 1 and 2 in the square wizard to setup instagram. I have created a new instagram business account and have successfully connected it to my fb business manager. When I click on step 3 of the square wizard I can see my instagram account but there is a message that says: "Not eligible for instagram shopping". Please help!

1,959 Views
Message 1 of 4
Report
3 REPLIES 3
Alumni

Hm - this might be a silly question, but have you published your Square Online website yet @BZWatchCo?

I'd also be curious to know whether you have at least one available item on your Square Online website.

Thanks in advance for the extra info!

Valentina
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
1,954 Views
Message 2 of 4
Report

Yes it is published with multiple items. you can see at https://bzwatchco.square.site

1,951 Views
Message 3 of 4
Report
Alumni

It sounds like it may be helpful to take a peek at Instagram's Commerce Eligibility Requirements page, if you haven't already had a change to do so, @BZWatchCo.

Valentina
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
1,944 Views
Message 4 of 4
Report