x

Payment dispute handling

Hi everyone,

 

I've unfortunately received four payment disputes from the same customer. Looking like scam/fraud. Just wondering if anyone else has had the same and can give me some reassurance or unfortunate truth about how Square handle these? 

 

I've submitted as much evidence as I can, but I'm wondering if people have had positive/negative experiences with disputes using Square so I can get an idea of what to expect. Such a pain having funds held for 90 days when products have been shipped and delivered. 

 

Thanks in advance

360 Views
Message 1 of 2
Report Inappropriate Content
1 REPLY 1
Square Champion

I read this when you posed it - but noting I could say that could help! 

It's 3 weeks down the line & was curious what happened? 

318 Views
Message 2 of 2
Report Inappropriate Content