Solutions for Redeeming Multiple Loyalty Rewards Online

[DavidWIlley]

Hi everyone, I'm seeking advice on how to enable customers to redeem multiple rewards during online purchases. Currently, our reward system awards $1 for every $10 spent, which can be accumulated and used at their discretion.

However, customers are currently limited to redeeming only $1 per online transaction, regardless of the total rewards they have accumulated. We have customers with rewards ranging from $5 to $100, but this restriction prevents them from fully utilizing their rewards, especially when they want to secure limited items online. This limitation is frustrating as it undermines the value of our loyalty program.

CompassMobile.Dollartree.com Login

Does anyone have experience with similar issues or any solutions to enable multiple rewards redemption in an online shopping scenario? Thank you for your help!

[RobynR]

Hey @DavidWIlley,

Thanks for being part of the Community!

Could you please share a screenshot of your current reward system settings? This will help us take a closer look and assist you better.

[rtfulk]

@DavidWIlley  I know you can do multiple rewards in person with the Square app, but at this time I don't think you can apply  multiple rewards online. I don't think too many hosting companies allow that just because it could be abused.