How to redeem rewards on Square Register

[A-Table]

Support said this is not possible?  Anyone know how to get this done on the Square Register (loaded with the Square for Restaurant App) or a work around method?

What a limitation using the Square Hardware!

[Summer2024 · Accepted solution]

Hey @A-Table ! 

I'm sorry for any confusion here surrounding redeeming rewards on the Square Register. You can redeem customer's loyalty rewards on the Square Register. 

To ensure you are able to check customers in for loyalty, make sure to follow these steps: 

1. Tap More > Settings.
2. Select Loyalty.
3. Toggle on Show check-in screen at start of transaction. Ensure that the Enable Loyalty option is toggled on in order to update the settings on your device.

You can redeem rewards from the Square POS app by searching for your customer's name, email address, or phone number, or by entering their reward code.

1. Visit your Item Library by tapping the Library button on the top of your Checkout screen.

2. Tap Rewards.

3. Enter your customer's phone number or name, or enter their email address to search for available rewards. If your customer would like to redeem a coupon but does not have the coupon code, you can search for it using their name, email, or phone number.

4. Select rewards to apply them to your customer's cart. Multiple rewards of different types can be applied at the same time. For example, you can apply a reward for a percentage, and additionally a reward for a dollar amount on a single sale. If only one reward is available, that reward will automatically be applied. A single reward cannot be applied to more than one sale, even if the full reward is not redeemed.

More information about applying rewards to a sale can be found here. 

I hope this will help! 

[A-Table]

Hi Summer2024,

You just said "redeem rewards from the Square POS App" but my question is how can this step done on the Square Register?

Thanks,

A-Table

[Summer2024]

@A-Table , all of the steps should be the same on the Square Register since it has the Square Point of Sale software.