x

New Square Loan in 2024

I’m at a bit of a loss for what else I need to do to be offered a new Square Loan at this point. I’ve been with Square for over 10 years, had 7 loans now that I’ve have paid back early every single time. Metrics are all in green, record sales year. In 2023, record numbers across the board, no refunds, no complaints or issues of any kind in our entire history. Current loan is 80% paid off, but no new offer in site. This is the kind of stuff that causes businesses to find someone else to process through! Please help! I’m sure I’ll get the same old excuses that you guys send to everyone about looking at every aspect of the business. But there isn’t a single aspect that isn’t way up. I’m not sure if there is a new process they are using now, or if there is some kind of issue with my banking or something else I’m not thinking about or aware of. Any help would be much appreciated. Thanks, because I could really use some new capital to start the year off with and reinvest into my business!

316,637 Views
Message 1 of 2,703
Report
2 Best Answers
Square Champion

Best Answer

I'm really sorry to hear about your frustration with the loan offers. I understand how important it is to feel valued, especially as a loyal customer. Let me try to address your concerns and provide some clarity.

Loan Offers and Qualification Parameters

Square’s loan offers are based on a variety of factors, and while past trends have shown offers at certain thresholds, the exact parameters can change over time and are not always disclosed in detail. Here are a few points to consider:

  • Dynamic Criteria: Square uses a complex set of algorithms that take into account not just the repayment percentage but also your recent sales history, account health, and overall business performance.
  • Market Conditions: External market conditions and internal policy changes can also impact when and how loan offers are extended.

Value Beyond Transaction Fees

I understand that a 3% card transaction fee can seem high compared to other providers, but Square offers several features and benefits that help justify this cost:

  • Integrated Ecosystem: Square provides a comprehensive suite of tools that work seamlessly together, from point-of-sale systems to online stores, invoicing, and inventory management.
  • Ease of Use: The user-friendly interface and intuitive design make managing your business simpler and more efficient, saving you time and reducing the need for extensive training.
  • Reliable Support: Square offers robust customer support and resources to help you resolve issues quickly and keep your business running smoothly.
  • Secure Transactions: Advanced security measures protect your business and customers from fraud and data breaches.
  • Analytics and Reporting: Detailed analytics and reporting tools help you understand your business performance and make informed decisions.

 

I understand the disappointment regarding the loan offer, please know that Square regularly reviews its criteria and your status. I recommend reaching out to Square’s customer support for a more personalized review of your account and to express your concerns directly.

View Best Answer >

293,764 Views
Message 472 of 2,703
Report
Square Champion

Best Answer

Good news, bad news, eh @cmeshine.  There are a number of reasons that COULD be part of why your new offer was lower.

 

  1. Square might be slowing down on how much loan exposure they want to have on their balance sheet.  They are, after all, a publicly traded company that has to answer to their shareholders and investors.
  2. If our sales are flat or at least not growing at a good rate to cover inflation and higher interest, then Square’s algorithm understands that inflation is eating into our available cash to pay bills, etc.  Flat sales (or very slowly growing sales) are always red flags to lenders, Square or not.
  3. Sometimes how long it takes us to pay off our current loans can be a factor.  Let’s say that previous loans were paid off with automatic payments in 8-10 months in the past.  But for this current loan it took us 12-15 months.  That tells Square that our card processing volume can’t keep you with higher loan amounts.  Yes, they give us 18 months to fully pay a loan, but they obviously prefer that we pay them off closer to the 12 month mark.
  4. If our cash/card ratio drastically changes, and cash spikes or is consistently higher than historical for our business, that is another red flag.  Since Square must only consider card volume when calculating repayment rates this can become a problem.

Of course, I’m not saying that any of these contributed to your lower offer.  I’m just throwing out a few reasons why this CAN happen.

Chip

If my answer resolves your issue, please take a minute to mark it as Best Answer. That helps people who find this thread in the future.

Piper’s Ice Cream Bar, Covington KY USA
Website
Facebook
Click here to see a list of third-party apps I use to add functionality to my Square account!

जो है सो है

View Best Answer >

230,327 Views
Message 1543 of 2,703
Report
2,702 REPLIES 2,702
Square Champion

  • Offers tend to come after you update. Myself, I usually update between noon and 2:30 daily. I tend to receive 75% of my offers late Saturday between 8-10 pm. Thurs. is my 2nd day I tend to get offers after I update but the offer is early 3-5 pm eastern. It’s not science or inside secrets but watching the trends of my own processing and others in my bracket. Say I am 73% on my loan and want to kick up that percentage fast! I’m retail furniture store and run a sale for Thursday- Saturday only and triple my sales. It takes a big chunk out of my loan. Does or is that that triggering the algorithm??? Not, sure but it seems to work well for me. It could be just my time or coincidence. But I think taking off 8-12% off your loan quickly without prepaying it gets a little flag alert. Just a few of us and a guess at that old algorithm. Good luck to you and keep us posted!
Square Champion, Square Champion Innoventor, Square Champion Expert, Square Champion
Advisor.
292 Views
Message 2605 of 2,703
Report
Square Champion

Congratulations and look at you rocking it! The more you grow the offers will increase and if you either invest back into your business or 50%50 it. Some tuck 50% away for a rainy day or emergency and the other 50% on inventory blowout sales.  I'm retail furniture store. 12 years? My 1st loan ( I believe I was in the testing phase and the first batch offered a loan) 1k! I thought I hit the lotto 😆 then 3 mths later 3k then 8k as I grew so did the offers. Good luck with your journey and go get it!!!

Square Champion, Square Champion Innoventor, Square Champion Expert, Square Champion
Advisor.
442 Views
Message 2606 of 2,703
Report

Thank you! Also do you know if or have any offers came after Xmas? Asking to see if we still have hope for one this weekend lol

359 Views
Message 2607 of 2,703
Report
Square Champion

Yes, 💯 They are lending every day worldwide. It just slows down going off of trends for years. Today -Sat early morning should be pretty good and people popping in with offers. Then it kinda drops quite till after News Years and then picks back up again. I never saw never when it comes to an algorithm but if there is issues or they need documents, updates to get you approved that takes a human and I would imagine lower staffing, to off or vacation during this time of the year. Hopefully, soon 

Square Champion, Square Champion Innoventor, Square Champion Expert, Square Champion
Advisor.
310 Views
Message 2608 of 2,703
Report

I replied in this chat as soon as I got the offer so probably around 5:30 today! I applied by 5:40 and was approved by 5:47pm 12/21/24.

616 Views
Message 2609 of 2,703
Report

Congrats and thank you for the info!

604 Views
Message 2610 of 2,703
Report

Congrats boo! I hope may come tonight lol. Did yours pop up in dash board or email? 

592 Views
Message 2611 of 2,703
Report

I believe it popped up on my square POV App and it prompted me to go to the dashboard on the website 🙂

470 Views
Message 2612 of 2,703
Report

I try to post in the loan forums whenever bi get an offer since I know everyone is always wondering about when people are getting the initial offers.

 

I used to always get offers at the 69% paid off mark (or earlier) but my last offer and the one I just received both came at the 76% paid off mark. 

 

Not sure if that is helpful for anyone but thought I'd just post to help keep people's spirits up. Happy Holidays! 🎄 

AS
401 Views
Message 2613 of 2,703
Report

If you don’t mind me asking, how much was the loan. I’m asking bc mine is 75 % paid & the offer was 30k I have 7,444 left 

944 Views
Message 2614 of 2,703
Report

The one I had was a little around 33k and the one I received was a little over 40k.

AS
911 Views
Message 2615 of 2,703
Report

Gotcha I’m at 75% now wish me luck lol

912 Views
Message 2616 of 2,703
Report

Good luck! 🤞🏻🤞🏻🤞🏻Mine popped up about halfway to 77% late Saturday night!

AS
905 Views
Message 2617 of 2,703
Report
Square Champion

Glad to see the increase and not 1/2 of the previous loan. Thank you for all your information 

Square Champion, Square Champion Innoventor, Square Champion Expert, Square Champion
Advisor.
625 Views
Message 2618 of 2,703
Report
Square Champion

Hopefully, you are extremely close!

Square Champion, Square Champion Innoventor, Square Champion Expert, Square Champion
Advisor.
627 Views
Message 2619 of 2,703
Report
Square Champion

Congrats! It definitely does! The % is coming down slowly for a good group of people (not all of course) but its been a couple of months of 60-upper 70s popping up here and there finally!

Square Champion, Square Champion Innoventor, Square Champion Expert, Square Champion
Advisor.
629 Views
Message 2620 of 2,703
Report

Update: sitting at 90% on a $48,000 loan that we received in April. Been with square for 10+ years took a 2 year break bought a different business and started up again. Been a year and a half this is the 4th loan this round. All others were 100% paid before new offer. Hoping to get an offer soon. We do about 500k a year roughly hoping for bigger numbers next year. We process Monday-sat. (Salon)… fingers crossed something comes through today. We had our third highest pay back day yesterday… our system usually updates between 11:30-3 az time… I’ll keep everyone posted if anything new comes about! 

843 Views
Message 2621 of 2,703
Report
Square Champion

Good luck! And please do keep us posted.

Square Champion, Square Champion Innoventor, Square Champion Expert, Square Champion
Advisor.
634 Views
Message 2622 of 2,703
Report

Still at 77%, hope I get another offer soon! Could really use it!

808 Views
Message 2623 of 2,703
Report

Currently at 89% and climbing. Holidays are picking up, and the extra boost would definitely help with post Christmas & New Years

728 Views
Message 2624 of 2,703
Report
Square Champion

Good luck! It's picking up and hopefully after the holidays it will really start moving! 

Square Champion, Square Champion Innoventor, Square Champion Expert, Square Champion
Advisor.
641 Views
Message 2625 of 2,703
Report