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Loan for repairs

My business just took a hit with a major equipment broke down. Therefore there would be a noticeable decline in sales, I decided to pay off majority of my loan so I could have my equipment fixed. 

I haven't received an offer, is there a way to explain to square that the sales would pick up after I receive an offer?

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Hi @Trell1983.  Unfortunately, there is nothing you can do to speed up a new loan offer.  You are correct that having consistently higher card volume is one of the top factors that the algorithm uses to determine when and how much to offer.  But there are many other factors, including ones that are not entirely in our control.  Think things like the global lending market tightness right now, high base interest rates (thankfully those are finally starting to come down).  Also, Square has internal guidelines that determine how much loan exposure they want on their balance sheets, since they are also beholden to shareholders.   The reality of the general Square Loan situation is that all you can really do is sit tight until the algorithm sends you an offer.  Square employees — including loan department employees — can not speed that process up. 

 

I had that same issue happen a few months ago — my main soft serve machine died after 10 years.  I decided to go the more traditional equipment loan route to replace it.  If you need a suggestion or two about such lenders, I can give those via Private Message since posting them here would violate community policies for advertisement and marketing of non-Square related stuff.  Honestly, that’s probably your best and fastest route to getting back up and running.

Chip

If my answer resolves your issue, please take a minute to mark it as Best Answer. That helps people who find this thread in the future.

Piper’s Ice Cream Bar, Covington KY USA
Website
Facebook
Click here to see a list of third-party apps I use to add functionality to my Square account!

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Hi @Trell1983.  Unfortunately, there is nothing you can do to speed up a new loan offer.  You are correct that having consistently higher card volume is one of the top factors that the algorithm uses to determine when and how much to offer.  But there are many other factors, including ones that are not entirely in our control.  Think things like the global lending market tightness right now, high base interest rates (thankfully those are finally starting to come down).  Also, Square has internal guidelines that determine how much loan exposure they want on their balance sheets, since they are also beholden to shareholders.   The reality of the general Square Loan situation is that all you can really do is sit tight until the algorithm sends you an offer.  Square employees — including loan department employees — can not speed that process up. 

 

I had that same issue happen a few months ago — my main soft serve machine died after 10 years.  I decided to go the more traditional equipment loan route to replace it.  If you need a suggestion or two about such lenders, I can give those via Private Message since posting them here would violate community policies for advertisement and marketing of non-Square related stuff.  Honestly, that’s probably your best and fastest route to getting back up and running.

Chip

If my answer resolves your issue, please take a minute to mark it as Best Answer. That helps people who find this thread in the future.

Piper’s Ice Cream Bar, Covington KY USA
Website
Facebook
Click here to see a list of third-party apps I use to add functionality to my Square account!

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Yes, that would be great, how do I dm you?

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@Trell1983 I’ll email you now.  I’d recommend that you edit your post and mask your email address now.  I have it.

Chip

If my answer resolves your issue, please take a minute to mark it as Best Answer. That helps people who find this thread in the future.

Piper’s Ice Cream Bar, Covington KY USA
Website
Facebook
Click here to see a list of third-party apps I use to add functionality to my Square account!

जो है सो है
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Hello @Trell1983 !

 

Just to add to what @TheRealChipA said, I have seen multiple instances where sellers have paid off their loan or took a big chunk out of what was outstanding and it caused the loan metrics to reset. Ironically enough, the loan decider machine thingy has a problem when you pay off early. My guess is that the decider resets itself and has to redetermine your credit card volume from zero, and that will cause a greater delay in eligibility. Odd, I know. 😞

Ryan Wanner
Golden Pine Coffee Roasters
Colorado Springs, CO, USA

Square Champion: I know stuff.
Beta Tester: I break stuff.
he/him/hey you/coffee guy/whatever.

Happy Selling!
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Yea, that makes sense, currently I'm not making any sales so I guess a loan isn't going to be likely 😢 😢 

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