Help with SAGE/Square integration using AMAKA?

[TheBakeryRialto]

Hi all

I;ve just noticed that our Square integration with SAGE (using Amaka) has stopped working in early July so I have a number of weeks of sales which have not carried over - with a VAT return due shortly.

Anyone else have this issus and how did you work around it?

I've emailed Square and Amaka but have not received a reply.....

Thanks

[Breffni]

Hi @TheBakeryRialto 👋 sorry to hear about this.

I had a look through the Community but didn’t see any similar reports from other sellers.

I'd recommend continuing to work with our support team and Amaka to find out the best way to proceed here. 

[TheBakeryRialto]

Hi Breffni

Amaka are not responding to my emails and I don't know who to contact in Square, or how

[Breffni]

Thanks for letting me know - can you try calling our support team today? Our number is 1800 90 48 46. We’re available by phone from Monday to Friday, 9:00 AM to 5:00 PM. @TheBakeryRialto