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I have 2 invoices that were paid in full one for $300 and one for $200 but I can't find my money

I have 2 invoices that were paid in full one for $200 and another for $300 but I can't seem to get my money please help

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Hi Eroberts43,

 

Unfortunately the Community is not the same as Customer Support - the folks here can answer many questions however, without the ability to review one's account setup members here can only guess - that's why you would need to contact Customer Support.   Unless you have signed up for instant transfer (for an extra fee) - normal transfer times vary from one to two days depending on when the transaction takes place - if the transaction was on a holiday or weekend it may take extra time.  

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Best Answer

Hi Eroberts43,

 

Unfortunately the Community is not the same as Customer Support - the folks here can answer many questions however, without the ability to review one's account setup members here can only guess - that's why you would need to contact Customer Support.   Unless you have signed up for instant transfer (for an extra fee) - normal transfer times vary from one to two days depending on when the transaction takes place - if the transaction was on a holiday or weekend it may take extra time.  

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@EROBERTS43 ;

Did you look in your account where you told Square to Deposit your $$?

Keith
Owner
Pocono Candle

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Square Community Moderator

Hello, @EROBERTS43 - We are sorry to hear about the trouble you experienced with your Square Invoices and account. As mentioned, we suggest to give us a call if you continue to encounter issues with this. 

 

We appreciate you reaching out to us here and hope this has been resolved. 

 

Have a great day! 

Sayra
Community Moderator, Square // Moderadora de la Comunidad, Square
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