Rbuckley
03-13-2023
04:06 PM
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How can I delete an TEST invoice that I put through the payment process, and refunded AS A TEST!
How can I delete an TEST invoice that I put through the payment process, and refunded AS A TEST! The amount of the invoice is still showing in my Overview and will screw up my metrics moving forward.
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Donnie-M
03-15-2023
08:34 AM
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@Rbuckley Unfortunately, for accountability, security, and recordkeeping, you cannot "void" a transaction once payment was taken and then refunded. The system doesn't allow anything like this. It will show up in your overview, but on the back end, the refund will show in net sales. You can archive the invoice so you don't have to look at it so to speak. But, the important thing is your net sales will be correct.
Donnie
Multi-Unit Manager
Order Up Cafe/Tombras Cafe/Riverview Cafe/City County Cafe
Roddy Vending Company, Inc.
www.OrderUpCafe.com
Using Square since July, 2017
Square Champion
Breaker of Things
"Good judgment comes from experience, and experience comes from bad judgment."
"You can have everything in life you want, if you will just help other people get what they want." Z.Z.
Do you want to have great restaurant menus that are easy to edit and don't cost a fortune? I use MustHaveMenus and you can too!
MustHaveMenus
Multi-Unit Manager
Order Up Cafe/Tombras Cafe/Riverview Cafe/City County Cafe
Roddy Vending Company, Inc.
www.OrderUpCafe.com
Using Square since July, 2017
Square Champion
Breaker of Things
"Good judgment comes from experience, and experience comes from bad judgment."
"You can have everything in life you want, if you will just help other people get what they want." Z.Z.
Do you want to have great restaurant menus that are easy to edit and don't cost a fortune? I use MustHaveMenus and you can too!
MustHaveMenus
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