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"Pending transactions"

Has anyone else had issues with "pending transactions" not being released back into the square debit card account?

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Square Community Moderator

Hi @Nerdside - Welcome to The Seller Community, it's always nice to see a new face 😊

 

Charges pending on your Square card can be pending for 3-5 days based on how long and takes the merchants bank to release the funds back to your Square card.

In the event that your charges are pending longer than 5 business days, you may need to contact our support to have this investigated further. 

Due to the public nature of The Seller Community we are unable to access specific account details through The Community. For assistance with this matter, feel free to send send a message using this contact form. Our support team will be happy to assist.

Phone support is available Monday - Friday 6 AM - 6 PM PST. The telephone number is (855)700-6000. 

 

As always, feel free to stop by The Community with question, concerns and even feature requests. We are more than happy to assist.

 

Ria
Community Moderator, Square
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