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Where is Square Debit Card/Banking reporting from 2019/2020?

Where is Square Debit Card/Banking reporting from 2019/2020?

 

Pretty much as the above. I know the card came out in 2019, I know we had a debit card prior to 2021 however when I look for the information in my dashboard it simply doesn't go back that far. 

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Square Community Moderator

Hi, @SpeakeasyRob, thanks for reaching out with your question, it's nice to see some new faces popping up in the Seller Community!


Checking statements should be backfilled back to January 2021. Checking account statements for a given month cover activity from 12:00 am on the first day of the month to 11:59 pm on the last day of the month.

It might be worthwhile reaching out to our Support Team should you require statements prior to January 2021, and ask if they are able to generate these statements for you.

You can give this team a call at 1-855-700-6000 between 6 am - 6 pm Pacific Time Monday - Friday. You can also get in touch with our Messaging and Email Support Teams here: squ.re/contactsqsupport

Laurie
Community Moderator, Australia, Square
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