Waitlist for Appointments?

[Bronze_Palms]

Hi! My business would really benefit from a waitlist feature.

Gloss Genius and Vagaro offer this and the way it functions is, if I am back to back with clients for an entire evening, a client can add themselves to the wait list.

If there are 10 people on the waitlist, all of them are notified of a cancellation. The first one to reply and snag the appointment has the appointment.

This way, I am able to accommodate clients who tried to get in late, I don't lose out on a full revenue appointment (versus a cancellation fee), and it would be a great addition to the customer service aspect of my business.

Does anyone else see a need for this as well?

[ldavenpo]

Same here - I came from Genbook and the waitlist feature was of significant value to my clients.  The only "concern" with how Genbook handled it was that when clients were notified of a cancellation, they too often booked a new appointment instead of modifying their existing appointment.  This caused a few duplicate bookings.  It would be amazing if clients could be notified of a cancellation and provided a link to access their existing appointments so they could easily move their existing appointment (if they have one) to the newly opened time period.

Thanks so much!

[ASPettus]

I've needed this for years.

[Photogurl1982]

this would be nice for when I do a special event with limited times

[Innerglo]

I want this also.  I always wondered what reason someone left the aforementioned competitors as they have many well thought out features.  

[csmcculloughs]

Did I not see something in the Premium tier when choosing our new plans that said waitlist?  Did this actually get added?

[FigTree]

YES!  ABSOLUTELY!
I run a growing nutrition practice (with extended client visit times) & it would be not only helpful to have a waitlist- but it is also an incredible marketing tool!
Having this option will allow me to see who is requesting services AND be able to schedule them when other clients have cancelled. This will help prevent my loss of potential clients to competitiors when folks might be unwilling to wait long times for appointments.

PLEASE ADD THIS FEATURE!

[Enso]

Hi friends! Just incase you didn't know there is a waitlist feature being tested amongst the community currently that is live.  Hang on tight- it's coming! Currently we are testing a simple version of it, and it's been great so far to add to our team.  Square is working on making it more robust, it'll be great once it's where it needs to be!

[JessPoynter]

@Bronze_Palms 

Check out what's coming up in Appointments in Beta. You'll find an answer to this request in the Beta community. 

[Carolineeee5]

Does anyone have an update on the waitlist feature that is in Beta?