Transfer a client to a different class without issuing a refund.

[GoldenPaws]

I have a Sunday class and a Tuesday class. I have a client who signed up and paid for the Tuesday class, but wants to switch to the Sunday class. How can I move her into the Sunday class without issuing a refund?

[JK_Fiber_Art]

I don't believe there's a work around other than refunding and scheduling again.   Just curious, if there's no difference in price and you are the business owner, seems just making the switch is a better move.  If you do a refund, you loose the processing fees and end up with more booking.   We make minor adjustments with customers sometimes if they change their minds - we still get the same amount of money and the customer is happy.  That's just us of course and we all have different reasons for the things we need to do.

[GoldenPaws]

Thank you. Square did confirm there isn't a way to do that, yet. The issue is that I have a limit on how many students I have in a class. So if I can't move this person it looks like the class is full and nobody else can sign up. I just did a work around and increased the class size which is fine, it just seems like this should be something they offer!