Rebalance
a week ago
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Square Up Template
I get maybe 3 people a week who think they scheduled an appointment, show up, and they do not have one. I realized a lot of them are not scrolling down after they book to hit the "confirm" button. Is there any way this could be remedied so the confirm is more evident? I think it happens when people book on their phone.
1 REPLY 1
Ellie_
Tuesday
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Hi there, @Rebalance,
We appreciate you reaching out and providing these thoughts about the customer experience. At this time, there is not a way to edit that confirmation page. This is currently a standard template that works for every Square Online booking site. If there is anything else we can look at for you, please let us know!
Ellie
Community Moderator, Square
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Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.