Square Messaging mobile numbers for voice calls is not ideal. Workarounds?

[jakefreedman]

Hello,

Looking for anyone who has a workaround for the square mobile numbers not working well for voice calls. I really like using square's mobile messaging, but it's a huge downside for me that the mobile calls can't be answered when a call is coming in, and when I call them back it displays my actual phone's mobile number. Anyone have a good workaround?

[_Violet · Accepted solution]

Hi @jakefreedman - Thanks for reaching out to the Seller Community to provide feedback on your experience with mobile numbers for Square Messaging.

I reached out to the Square Messaging product team to see if there is a possible workaround. They have confirmed that, unfortunately, there's no real workaround, since we don't have in-app outbound calls yet. This is a known feature request.

We want to assure you that your request has been forwarded to our product development team for consideration. While we cannot provide a specific timeline for when this feature might be implemented, please know that we value your input and are always looking for ways to enhance our services to better meet the needs of our users. 

In the meantime, if there are any other ways we can support you or if you have additional suggestions, please do not hesitate to reach out.