Rescheduling

[charlestonglow]

When my client reschedules it doesn’t cancel the old appt

[Katie_SQ]

Hi there @charlestonglow,

This sounds like something that our Square Appointments Team will need to take a closer look at with you. They'll be able to review your account and potentially escalate your case to our Engineers for further investigation if required.

If you haven't already, please reach out directly by logging into your Square account and heading here.

Sorry I couldn't be of more help, but if you have any other questions please let me know!