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Price increase, give the option to change all future appointements or not

Price increase, give the option to change all future appointements or not

Hi,

 

I have seen this thread a couple of times and I know there is nothing at the moment possible inside of square appointments. However, changing the name of a service or pricing, does not modify all future appointments, I think that adding the feature to allow us to decide or not to update all future appointments should be enabled. For small businesses were there is a couple of appointments is one thing, but the bigger you get and the style of business you operate creates a huge toll when it comes to increases. For us, we have 3-4 months booking in advance. We did a pricing change, took us 8 hours for 2 people to change everything...This needs to be considered...

 

Thanks.

1 Reply

Yes, this is needed for us as well.  We don't currently have the tools needed to support price and service changes in a smooth way, even if they are planned well in advance. My guess is that Square wants to avoid customer complaints about post-booking price changes, but that comes down to communication between me and my customers. Instead, we are left with manually editing appointments when we are booked 2 months in advance and average 20 appointments per day.