Hey there!
I understand how inconvenient it can be not to have the option to resend appointment reminders from your mobile device. Here are a few suggestions that might help you regain this functionality or find a workaround:
Check App Updates: First, make sure your Square app is updated to the latest version. Sometimes, features change or get temporarily disabled in older versions.
App Settings: Go through the settings in the Square app to see if there are any options related to appointment reminders or notifications that might need to be adjusted.
Use the Square Dashboard on Mobile: If you have access to a web browser on your mobile device, try logging into the Square Dashboard through your browser. You may find that you can resend reminders from there even if the app doesn’t currently support it.
Contact Square Support: If the feature is still unavailable, reach out to Square Support for assistance. They can provide clarity on whether this is a temporary issue or a permanent change and may offer a solution or timeline for when the feature will be restored.
Manual Reminders: As a temporary workaround, consider sending a quick text or email reminder to clients directly from your phone until the feature is reinstated.
Hopefully, one of these options helps! If you have any further questions or need more assistance, feel free to ask! 🙂
