Discount Codes to be used when booking an appointment online

[JuniperRising]

I'd like to offer a special for clients for booking online, but there is no option for them to enter in a discount code when booking their appointment. This would be an essential asset to business marketing, promotions and bookings. It's important to have pre-paid booking options, but if i want to offer a discount, there doesn't seem to be any way to do this

[#2]

Yes, We do need that. 

[#3]

Talking with a rep yesterday I learned that the services (which I use for my healthcare practice linked to my online appointments via desktop), does not have the option for coupons, gift cards, or payment options like Afterpay.

I was trying so hard to figure it out because I could see the coupon I generated for "items" and on the square app (for manually entered appointments).

Please work on including these much needed features!! thank you. 

Case: 72437319

mahdiyahasiya

[#4]

WOW, finding this thread really opened my eyes on how LONG this feature has been requested and Square done nothing... more than 4 years... 

Not only discount coupons are essential for appointments but also there is no option for gift cards which are also sold by Square Online... but can't be used on Appointments? Doesn't make any sense right?

We sell skateboarding lessons, and a lot of people want to give them as gift cards for Christmas and Birthday, but they can't use the option to book online like everyone else, they need to call us and we have to block the slot with no payment, hoping they will show up to be able to charge the gift card or apply a discount in person when they arrive. 

I am tired of waiting for this to change... the recent new updates in Square have been so useless, at least for my business, and this essential feature still missing... I feel like the only solution is to look into moving to another software... 

[#5]

Hi @janiced 👋 

While it is possible to apply a discount to a service when charging a client in-person for a service using the Square Point of Sale app, it's currently not possible for your clients to use a discount or coupon code when booking an appointment using your Appointments booking site - this is being tracked as a feature request at this time.

[#6]

Currently there isn't a way for your customers to use coupons or promo codes for Appointments booked from your online Appointments booking site. We're tracking this feature request! 

In the meantime if you use Square Marketing to send customers coupons you can apply those coupons at checkout from Appointments app. (And you can create a discount and apply that at checkout when your client arrives for their appointment.)

[CaseyJones]

Thank you for the info!  @acro_adam I am definitely canceling my square appointments today since they aren’t making any effort to correct this! I appreciate your suggestion and will refer this to everyone I possibly know!

thanks again!

[ShawnBankston]

Following up to see if we've made progress on this feature. We could really increase the volume of appointment booked throught the pre-payment feature. Looking forward to an update

[katieand]

Unfortunately no updates yet @ShawnBankston. I'll be sure to pass your request on to the team though. 

[Lhmt]

I’m still looking to find out how to discount a service, from square appointments? This is a big deal. If we can’t offer discounts immediately and regularly, it is of great concern. I could very easily be missing it. Can anyone direct me?

[mttstntn]

No, you can’t offer discounts this way. It’s unfortunate and it’s why I had to switch to a different booking system. Acuity is going to be your best option for offering discounts on appointments. 

[Chad]

Hello @Lhmt, are you looking for the ability to apply a discount when a customer is self booking online? Or are you having trouble applying a discount at check out? 

[Lhmt]

At checkout 

[Chad]

@Lhmt adding a discount at checkout follows the same steps as Square Point of Sale. 

Check out our Support Center Article Apply Discounts for the steps on how to apply a discount on a tablet or a smart phone! 

If you have any questions please let me know! 

[NewUser587]

So I guess SQUARE is telling us all to go to Acuity instead ehh?  This is a lenghty thread spanning over a year of people begging for a way to apply their discount code to an online appointment. And they have refused to add it...O.....K....I also need this function.

[Skinrenascence]

I need this function as well! In an attempt to ensure ALL APPOINTMENTS BOOKED ONLINE it is important to 

make PROMO CODES available to those who have earned the discount and see the instant gradification to first time clients who are offered a discount for booking.