Did a phone upgrade and apts didn’t come with

[Naulzbymichele]

I upgraded to the iPhone 15 today and when I came home and had to sign into my Square app, none of my appointments are in the app. Anyone else have this issue? How did you correct it? I have uninstalled and reinstalled the app I have signed out and signed back in. I have shut the phone off and turned it back on help

[MayaP]

Hello @Naulzbymichele I am sorry you are having issues with your appointments not showing up and I am happy to assist. 

To confirm you were using the Square Appointments app and upgraded your phone and now when you sign back into the Square Appointments no appointments are there. You are not signing back into the general point-of-sale app, right? Generally, when I have seen this issue it is because the seller has more than one account, do you have multiple Square accounts by chance?