Automatically Convert Timezone When Scheduling

[Alohawellness]

I have a request for the developer team in square appointments.

Will you please create the option/feature that when a client goes to my schedule to book an appointment, the appointment times available for scheduling automatically shows in the timezone their device is set to? 

I have my square appointments set up for my clients to select their timezone, but many are overlooking where to change that, so it’s making scheduling confusing for them.

Then some of them are on timezones that change with daylight savings time, so they are scheduling for the timezone they think they are one (ie - Mountain time - AZ) but they are really on Mountain time - Denver, during this time of the year. It’s confusing, so some are showing up an hour early for appointments. I have to send an additional text confirmation to them making sure we are on the same page they will show up at the correct time. 

There should be an easy way for the tech team to automatically convert and show the available appointment times with what timezone their device is set to. This is a feature on many websites, I am surprised this hasn’t been implemented here.

Thank you for your immediate attention to this detail. This is an important feature update.

[RobynR]

Hey @Alohawellness,

Thank you for sharing your feedback with us.

We value your input, and we encourage you to share your suggestions in our Ideate Room here.

Our Product Team regularly monitors this forum and considers feedback like yours when making improvements to our products.