Hi all,
I had the pleasure of participating in a Twitter chat on July 26 with the US Small Business Association all about the topic of gaining and retaining customers! There were several other companies and groups involved in the chat as well, and lots of great ideas were shared.
Thank you to all of you who've shared your tips and advice here in the community - I've learned a lot from you over the last couple years. It was great to be able to highlight some of the cool stuff Square Sellers have been up to as well as help people understand what a solid resource the Seller Community can be for business owners.
Check out the Twitter chat! You can also see all questions and replies by checking out #SBAChat.
A sample of some of the questions we tackled:
- Q1: How can new businesses get customers in the door? #SBAchat
- Q4: What are some tips for researching customer behavior? #SBAchat
- Q5: How should business owners handle negative complaints or comments? #SBAchat
- Q6: How can businesses get repeat customers after the holiday season? #SBAchat
Hope you're all having a great week!
Kelly
