Thank you everyone who participated in our Q&A yesterday and special thanks to @alexws @faheem @ktaniguchi-sq and @lfong for joining us. You’ve given us great suggestions on how we can improve Square Online site and our Square offerings as well, and we’ll be sure to share this with the wider team.
To wrap up, here’s a summary of a few themes I saw in the questions:
Integration with Royal Mail
We completely understand that fulfilling shipping orders without an integration with Royal Mail is very tedious and laborious. We don’t have a firm date that we can share at the moment, but it is a feature we are actively scoping. We’d love to include you in our beta of this integration once it is ready to get your early feedback.
Order email and customer communication
While Square Messaging is not available in the UK at the moment, you can add a personal touch to your customer communications by editing your store emails.
Automatic discounts & more coupon types
We are actively working on allowing for group discounts, automatic discounts (similar to how discounts work on Point of Sale app) and specific coupon types for fulfilment methods. We do not have a firm timeline for when these will be available, but I would encourage you to check out our Beta Community to join and potentially get access to new features first when we test them out.
More granular fulfilment settings
Features like setting fulfilment at an item level, charging by postal code, pre-order or setting cut-off time have been requested by a number of sellers. We’re actively working on rolling out a number of these, so please keep an eye for future Product Updates (and don’t forget to join our Beta Community to test our new feature as well).
Tra | she/her
Community Engagement Program Manager, Square
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