Feature request for Invoices: Inventory is updated when an invoice is created (not when it is paid)

[JHruby]

This reply was created from merging an existing thread: Square invoices now syncs with Square Inventory

Thanks for adding this feature, but I agree with TomLittle above.  The feature is not usable until there is a way to reduce the inventory on CREATION of the invoice.

The whole point of having inventory tracking is to know how much you have left to sell.  You can't have an accurate idea if inventory that is actually "sold" is still included in the "available" category.

Please complete this functionality ASAP.   

[#2]

It's a money grab it's never going to happen it hasn't happened in all these years and years and years. we know it works in other systems.  Square wants the invoice to be paid, so they get their cut, which is fine but give us the ability to take it out of inventory.  You're biting off your nose to spite your face.

[#3]

So you mean to tell me that Square did all this work on INVOICES and didn't work on the Invoicing and Inventory issue with people SCREAMING FOR YEARS to have inventory reduced after invoice is created.  You have got to be kidding me.  I've been patient, but have had enough.  GET SOMEONE THAT CAN MAKE THIS HAPPEN!!!!  THIS IS ABSOLUTELY UNACCEPTABLE AT THIS POINT.  PRETTY MUCH STUPIDITY.  Adding all the fluff that we don't need is crazy.  WE NEED THIS INVOICE ABILITY NOW!!!!!!   Get the word to anyone and everyone.  Post their emails so we can bombard them directly.  I feel our voices are NOT BEING HEARD!!!  We want answers.

[#4]

Items added to invoices won't decrement inventory until the invoice is paid, not when it's created. From Dashboard, make to enable Inventory Management for Invoices within Items > Settings so stock amounts reflect accurately with each Invoice sale. 

@blessednaildiva

[Helen]

Thanks for following up on this @huttenkt. I don't have an update for you at this time. As soon as we have any news we'll certainly post in this thread to tell everyone. It sounds like a really useful feature for your business. 

[SqueezeDNJ]

When will we be able to report on our invoices?  I use them for our catering services and it just takes longer having to download transactoins, etc to then work "excel magic" to then get the info I need.  So cummbersome! 

[Helen]

Hey @SqueezeDNJ! I don't have a timeline for when reporting for Invoices will be available (for other readers paid Invoices are grouped under "Card Keyed payments" in the Payment Methods report). I'll share your request with the team. I can certainly see how it would make life easier for your business! 

[SqueezeDNJ]

That would definitely be great to just extract that info especially for tax purposes as all invoices I used were tax exempt so this is something I need for my account amdnit would make it easier for us to pull. 

Thanks!

[Helen]

Thanks for that additonal information, that's helpful for us to know! We're always looking for ways to improve. In the meantime, you might be interested to read this post from our Invoices product lead during a Q&A we had earlier this year, better reporting is on our radar.

[LoriCrigger]

Absolutely!  Everything FLMG said.  We do online, retail and wholesale business.  This works great for everything except wholesale, in that I can't issue and invoice and decrement the inventory without showing that it's paid.  In a business-to-business environment, we ship the product and then get paid.  REALLY REALLY need to be able to manage this.  The inventory never comes back, it's gone, and needs to be reflected in the inventory numbers.  This is a simple setting for a switch to decrease the inventory when the invoice is created.  then we can track the payment like normal.  Think about this guys.

[thewanderloft]

Is there a way to be alerted if you try to invoice a customer for an item that is out of stock?

Is there a way to have inventory updated based on invoices and not when they're paid? I've noticed that the item doesn't show as unavailabl until the invoice is paid. 

[Helen]

This reply was created from merging an existing thread: No inventory alert

@thewanderloft I've added your post to this thread where we're tracking this feature request. At this time inventory is only tracked when an item is sold, or when an invoice has been paid. I think your alert is a great suggestion! 

[thewanderloft]

I saw this suggestion in threads that are several years old. Why hasn't this been implemented? I can't imagine I'm the only one who uses your company that needs this!

[Helen]

I hear you! I don't have a timeline for when this feature will be available, I'm sorry not to have better news! This thread will help the Invoices team to understand that this feature is important to you, and many other sellers, and helps them plan for engineering work appropriately.