Feature request for Invoices: Inventory is updated when an invoice is created (not when it is paid)

[JHruby]

This reply was created from merging an existing thread: Square invoices now syncs with Square Inventory

Thanks for adding this feature, but I agree with TomLittle above.  The feature is not usable until there is a way to reduce the inventory on CREATION of the invoice.

The whole point of having inventory tracking is to know how much you have left to sell.  You can't have an accurate idea if inventory that is actually "sold" is still included in the "available" category.

Please complete this functionality ASAP.   

[#2]

It's a money grab it's never going to happen it hasn't happened in all these years and years and years. we know it works in other systems.  Square wants the invoice to be paid, so they get their cut, which is fine but give us the ability to take it out of inventory.  You're biting off your nose to spite your face.

[#3]

So you mean to tell me that Square did all this work on INVOICES and didn't work on the Invoicing and Inventory issue with people SCREAMING FOR YEARS to have inventory reduced after invoice is created.  You have got to be kidding me.  I've been patient, but have had enough.  GET SOMEONE THAT CAN MAKE THIS HAPPEN!!!!  THIS IS ABSOLUTELY UNACCEPTABLE AT THIS POINT.  PRETTY MUCH STUPIDITY.  Adding all the fluff that we don't need is crazy.  WE NEED THIS INVOICE ABILITY NOW!!!!!!   Get the word to anyone and everyone.  Post their emails so we can bombard them directly.  I feel our voices are NOT BEING HEARD!!!  We want answers.

[#4]

Items added to invoices won't decrement inventory until the invoice is paid, not when it's created. From Dashboard, make to enable Inventory Management for Invoices within Items > Settings so stock amounts reflect accurately with each Invoice sale. 

@blessednaildiva

[Sean]

Hi @LPRaikes. 👋 Happy to help. This feature is not retroactive, so you'll have to manually make any changes related to past invoices.  Once enabled, we will automatically decrement inventory going forward. Hope this helps!

[mstok62]

Hello...I am still having trouble with keeping track of my inventory through invoices. Is the switch in that feature have to be green when it is turned on or off? I have it on green but it is still not working.

[Helen]

Hello @mstok62! Yes the switch will be green when the inventory management feature is enabled. Keep in mind your inventory will be updated only when an invoice has been paid. 

If you've enabled this feature but your inventory isn't decrementing when an invoice is paid please let our Support know. 

[hotlipsense]

We got the inventory tracker up and running, but it seems to only work if the sales are in person.  If we send an invoice, the inventory that gets sold isnt deducted from the system.  Is there any way to fix this??

Thank you!

[RHatch]

First, make sure you have Inventory management for invoices turned on.  Go to Items/Settings/Inventory and turn it on.   Now that you have that done you need to know that inventory will only be deducted once the invoice has been paid.

[EJ_]

Hi @hotlipsense

Did the tips that @RHatch (Thanks for chiming in 👍🏼 ) help get this resolved for you?

Let us know if you're still running into trouble. 

[Mmu104]

We would also really like this feature to be updated to deduct inventory quantity when an invoice is created!!!! 

[asape]

I need this option as well!!!! 

[FLMG]

@Helen and/or @Sean,

Any update in regards to having the inventory updated when an invoice is created, rather than when it is paid?

We could really use this feature.

Thank you

[Chad]

Hello @FLMG I'm stepping in for @Helen and @Sean. 

I don't have any updates on this feature for you, but I do have a question. 

Do you have any concerns around a customer not paying an invoice or it becoming overdue? I was doing some hypothetical thinking around this and that's an issue came to mind. If this occured then you would have to go back and manually adjust your inventory since the invoice went unpaid. Or god forbid, you miss out on a sale due to a customer not paying the invoice and your stock count not reflecting what you have on hand in that moment. 

I'm interested to know what your thoughts are around these potential issues. I'll keep an eye out for your reply! 😀