Feature request for Invoices: Inventory is updated when an invoice is created (not when it is paid)

[JHruby]

This reply was created from merging an existing thread: Square invoices now syncs with Square Inventory

Thanks for adding this feature, but I agree with TomLittle above.  The feature is not usable until there is a way to reduce the inventory on CREATION of the invoice.

The whole point of having inventory tracking is to know how much you have left to sell.  You can't have an accurate idea if inventory that is actually "sold" is still included in the "available" category.

Please complete this functionality ASAP.   

[#2]

It's a money grab it's never going to happen it hasn't happened in all these years and years and years. we know it works in other systems.  Square wants the invoice to be paid, so they get their cut, which is fine but give us the ability to take it out of inventory.  You're biting off your nose to spite your face.

[#3]

So you mean to tell me that Square did all this work on INVOICES and didn't work on the Invoicing and Inventory issue with people SCREAMING FOR YEARS to have inventory reduced after invoice is created.  You have got to be kidding me.  I've been patient, but have had enough.  GET SOMEONE THAT CAN MAKE THIS HAPPEN!!!!  THIS IS ABSOLUTELY UNACCEPTABLE AT THIS POINT.  PRETTY MUCH STUPIDITY.  Adding all the fluff that we don't need is crazy.  WE NEED THIS INVOICE ABILITY NOW!!!!!!   Get the word to anyone and everyone.  Post their emails so we can bombard them directly.  I feel our voices are NOT BEING HEARD!!!  We want answers.

[#4]

Items added to invoices won't decrement inventory until the invoice is paid, not when it's created. From Dashboard, make to enable Inventory Management for Invoices within Items > Settings so stock amounts reflect accurately with each Invoice sale. 

@blessednaildiva

[jewelcam]

Yes, we need this feature. ASAP. It really is impossible to use the invoice system and the online or the in-store system with square.  You can either only use in-store and online together or just the invoice system by itself if you plan on tracking inventory. All three of them will not work together in a real-world setting when tracking inventory. I'm shocked square does not realize this. Now, they want to charge for invoice plus and it can not work with their other systems as far as tracking live inventory. 

[Walkersmiths]

Hi I am a small business selling already made items. Mostly I sell face to face and via website but occasionally I invoice customers for items in stock and on the website. What I (and many others would like) is for the item being invoiced to be taken off the inventory when it’s first added to the invoice. Currently, the stock level only goes down when it’s paid for by the customer which could be a couple of days. Until the item is paid for, it means someone else could purchase it - a bit of a problem if the item is a one off. Do you think this is feasible? Thanks. Alison

[NatesGlass]

I have previously mentioned this as well.  It doesn't make sense to me that it wouldn't already be this way?  It's a must in my opinion.

[DannyH]

@Walkersmiths, @NatesGlass 

I hear you both. This has a been a popular request and I totally understand. We're tracking this feature request in the Seller Community, so I've moved your posts to ensure you're notified of new updates.

[jewelcam]

Why is it such a long delay in adding the ability to remove items from inventory that have a partial invoice payment?

[BrighidAnLasair]

Literally just ran into an issue with this today. Had an item on an invoice that wasn't fully paid, showed in inventory and was purchased online. This change is SO important to smooth flow of business and providing an excellent experience to all customers. 

[Volpi]

Earlier this year @BriantspuddleSh mentioned that this feature would be delivered in Q4 2021. Is this still the target? Is there any update?

[jewelcam]

agreed we need the inventory to reduce when the item is put on an invoice otherwise, invoices are useless

[SeminolePool]

As some have mentioned, other inventory management systems have the option to mark an invoice as "fulfilled" without marking it as "paid." Is this something Square is considering adding?

It would be amazing to be able to do inventory recounts and enter the number counted with confidence, rather than having to look through open invoices to see if there are any of that item currently "in limbo."

[Caswellonian]

It seems this requested feature update has been floating around for ages.  I, like the hundreds of other requesters are desperately trying to keep our inventories up to date when using invoices. It would seem that invoiced (but unpaid) items could be put in their own bucket (eg invoiced, pending) and would not be counted as in-stock.  Plz reach out to me as I would be happy to beta test.