Feature request for Invoices: Inventory is updated when an invoice is created (not when it is paid)

[JHruby]

This reply was created from merging an existing thread: Square invoices now syncs with Square Inventory

Thanks for adding this feature, but I agree with TomLittle above.  The feature is not usable until there is a way to reduce the inventory on CREATION of the invoice.

The whole point of having inventory tracking is to know how much you have left to sell.  You can't have an accurate idea if inventory that is actually "sold" is still included in the "available" category.

Please complete this functionality ASAP.   

[#2]

It's a money grab it's never going to happen it hasn't happened in all these years and years and years. we know it works in other systems.  Square wants the invoice to be paid, so they get their cut, which is fine but give us the ability to take it out of inventory.  You're biting off your nose to spite your face.

[#3]

So you mean to tell me that Square did all this work on INVOICES and didn't work on the Invoicing and Inventory issue with people SCREAMING FOR YEARS to have inventory reduced after invoice is created.  You have got to be kidding me.  I've been patient, but have had enough.  GET SOMEONE THAT CAN MAKE THIS HAPPEN!!!!  THIS IS ABSOLUTELY UNACCEPTABLE AT THIS POINT.  PRETTY MUCH STUPIDITY.  Adding all the fluff that we don't need is crazy.  WE NEED THIS INVOICE ABILITY NOW!!!!!!   Get the word to anyone and everyone.  Post their emails so we can bombard them directly.  I feel our voices are NOT BEING HEARD!!!  We want answers.

[#4]

Items added to invoices won't decrement inventory until the invoice is paid, not when it's created. From Dashboard, make to enable Inventory Management for Invoices within Items > Settings so stock amounts reflect accurately with each Invoice sale. 

@blessednaildiva

[Tom]

Hello @Heather_H and @JHruby, thanks for checking in here. I went to look for updates but I wasn't able to uncover a specific roadmap for an inventory deduction setting that applies when an invoice is issued.

Sorry for the frustration—I'll be surfacing your posts and point out that this setting is vital for your business. We'll return with any developments as they become available.

[iwc]

I agree in that I need the inventory to be adjusted as the invoice is created. I ship product as others do once the invoice is created so product is no longer on my shelf.

[wh_angie]

Helen - is there any update to this issue.  It appears as if it has been an issue for some time and I agree it would be so much better if the Inventory was depleted at the time of invoice NOT when the invoice is paid.  Or maybe an option of choice on how you want inventory addressed when creating an invoice.  Please let me know.  Thanks...A

[Tom]

Hey @wh_angie, Tom checking in for Helen here. I went to look for updates on this setting request and there aren't any details that I could uncover for this post. We are continuing to track this feature and we'll be back with any other developments as they become available. Please keep in touch!

[bananas4beauty]

This reply was created from merging an existing thread: Inventory Management with invoices

Hello - I would like the ability to have inventory automatically deducted when an invoice is created, not just when an invoice is paid. I am often working multiple invoices at a time, and often there can be a day or two lag between an invoice being created and when it is paid. I need a way to know what my inventory is at, even if the invoice has not yet been paid. 

[Helen]

Thanks for your post @bananas4beauty, I appreciate how this would help you manage your inventory and I'll share your feedback with the Invoices team. We'll share any updates on this request here in the Community. Thanks for your patience in the meantime.

[rusticcraft]

This feature is not currently working - is there any way to make sure that invoices remove the items from inventory once paid???  My inventory is never correct because we use invoices for orders and then the items are never deducted from inventory.

[nika]

Hey @rusticcraft. That's strange. As long as your invoices are being fully paid, then the inventory should update. If that's not the case, I'd suggest contacting Customer Success so they can take a further look into your account and see why this might be happening.

[coconutculture]

I agree with this. It makes no sense to keep the product in inventory after it has been invoiced. When we invoice we are no longer in posession of the inventory, so it should be reduced to reflect what we actually posess.

[SassEverlasting]

Mine is currently working - as long as the invoice is paid.  It will not update on an invoice being created though.  Still wish it did!