Feature Request: Add Modifiers or Options to Services

[AROBINSON]

PLEASE give the ability to add modifiers to services. This one omission is what keeps Square Appointments from being the perfect tool for my business.

Creating a separate service for each wanted modifier does not work, because just like items, certain modifiers only apply to certain services.

Being able to create modifiers for services, and possibly a time duration to each modifier to be added to the service time would be perfect. For example, as a vehicle detailing business:

SERVICE: Premium Detail (2 hrs)

Modifiers:

• Hand wax +$10 (+20min)
• Sealant +$20 (+20min)
• Fabric Guard +$20/+$30/+$40 (+20min)
• etc.

As you can see, having a $20 fabric guard as a standalone service does not make sense, as it can not be booked as a standalone service. It's an add-on modifier to the Premium Detail. And perhaps I have another detail package that includes the fabric guard in the price, so that modifier doesn't necessarily apply to every service.

I can see this same concept working flawlessly with many other industries as well, such as a hair salon. The service could be a haircut, and an addon modifier could be "shampoo & blow dry". But a shampoo & blow dry is not a standalone service- it only works as a modifier to a haircut service.

Not only would this functionality tie in perfectly with the way items are already setup within Square, but it allows us to remember all the upsale and crossale options for our services, thereby increasing revenue for both the merchant as well as Square.

[#2]

@Archilaveronica You can add variations to a Service, but there isn't a way to set up Add-Ons I'm afraid. It's a feature request we're tracking in this post.

In the meantime, I hope you can use variations to create different combinations of your services! 

[#3]

@AROBINSON we're with you, modifiers for services would be fantastic!

However, until this featuere comes around we've figured out a workaround.

Here's how it would look for you:

• Create your main services: "Premium Detail", "Standard Detail", etc.

• Then create more services: "+Hand Wax", "+Sealant", "+Fabric Guard 1", "+Fabric Guard 2", "+Fabric Guard 3", etc

When booking an appointment, it would look like this:

Mr. Joe Black

Thursday, Feb 7, 2019

9:00 AM-11:40 AM (2 hr, 40 mins)

Booked by You on 2/6/2019

SERVICES & ITEMS

Premium Detail (2 hours) $100.00

+Hand Wax (20 minutes) $20.00

+Sealant (20 minutes) $20.00

Total $140.00

[Healing_Fae]

Hi! I don't know if I'm using this forum correctly - it's the first time I've used it. 

So I read through most of the replies. I would LOVE for there to be a way to add modifiers or Add Ons to my services. 

I saw the suggestion of creating a new service with the title for example: "+ Hot Stones & Aromatherapy"
The problem for me is adding a hot stone treatment does not affect the duration of the massage. So when I select "0 Minutes", it's not bookable online. 

So for example, if I had a client who wanted a 90 minute massage with hot stones and aromatherapy, it's still a 90 minute massage. Not 95 minutes. Not 105 minutes. 

My suggestion would be to either change that so it IS bookable by clients online, OR create an add-on service feature for businesses. 

Please and thank you. 

[frances_a]

Hello @Healing_Fae and welcome to our Seller Community, we're thrilled to have you! 

There's no right or wrong way to use our Community, really. As long as you follow our etiquette guidelines and avoid posting you account's info (since this forums are public). 

We read and consider each request that comes to our Feature Requests boards, and many of the features we've launched have come from suggestions our sellers made in these boards! 

So rest assured, your feedback is in the best place already. 

If we add the ability to have add-ons or modifiers to services, we'll be updating this thread to let you know. 

Thank you. 

[TiffanyMM]

@BradSC this doesnt work for my housekeeping business online booking. I charge per sq ft for the service but flat rate for addons. 

Deep Clean = Sqft x 0.15

ADD ONS THAT WOULD BE USEFUL

2 levels = $20

3 levels = $40

1 pet = $15

2 pets = $30

[AvalonHealer]

I've been waiting for 2 years for this to be added to Square. That's 2 years of processing fees that Square has lost out on because I'm doing everything manually. I guess when Square makes this feature a priority, I'll make using Square to process my payments a priority...

[rrrollerrink]

Couldn't agree more with what everyone else has said. We would love and benefit greatly to being able to use modifiers on services. We are not able to list out the available add-ons for event rentals so our current system is we have the customer fill out an event survey after they pay the depsoit which than determines the final price of the event rental. Our add ons do not change the length of time of the event so creating a new service for those items does not work as an option.

[Emilee]

I'm just getting started with the online booking of services.  Actually surprised that they haven't fixed this.  All online services need the ability for the client to select a base service, and then select zero to many add-on services.  

Please add the ability on the online booking site for a service to be selected and then add-on services to be selected for that service.  Also, allowing a client to select the same service more than once is needed because some clients have multiple dogs, cars, people, ie multiple things that they want the service on.

[jessp]

I would love to use square for booking appointments since I use square for payment processing, it would be nice to have everything under one umbrella. I have spent the day playing with the service to see if it would be a good fit for my business but unfortunately without add-ons available for services. I can't make this work for my salon. 

Add-ons are a crucial part for any business in the service industry. I like to keep my online booking system as simple and clean as possible. The "work arounds" I've seen would confuse the heck out of my current clients when trying to transfer over and knowing my clients, they just wouldn't book the add-ons. I would lose out on money and time trying to explain to them how to make it work. 

For now, I'll stick with my current booking service. PLEASE create an add-on or modifier feature for services!