Feature Request: Add Modifiers or Options to Services

[AROBINSON]

PLEASE give the ability to add modifiers to services. This one omission is what keeps Square Appointments from being the perfect tool for my business.

Creating a separate service for each wanted modifier does not work, because just like items, certain modifiers only apply to certain services.

Being able to create modifiers for services, and possibly a time duration to each modifier to be added to the service time would be perfect. For example, as a vehicle detailing business:

SERVICE: Premium Detail (2 hrs)

Modifiers:

• Hand wax +$10 (+20min)
• Sealant +$20 (+20min)
• Fabric Guard +$20/+$30/+$40 (+20min)
• etc.

As you can see, having a $20 fabric guard as a standalone service does not make sense, as it can not be booked as a standalone service. It's an add-on modifier to the Premium Detail. And perhaps I have another detail package that includes the fabric guard in the price, so that modifier doesn't necessarily apply to every service.

I can see this same concept working flawlessly with many other industries as well, such as a hair salon. The service could be a haircut, and an addon modifier could be "shampoo & blow dry". But a shampoo & blow dry is not a standalone service- it only works as a modifier to a haircut service.

Not only would this functionality tie in perfectly with the way items are already setup within Square, but it allows us to remember all the upsale and crossale options for our services, thereby increasing revenue for both the merchant as well as Square.

[#2]

@Archilaveronica You can add variations to a Service, but there isn't a way to set up Add-Ons I'm afraid. It's a feature request we're tracking in this post.

In the meantime, I hope you can use variations to create different combinations of your services! 

[#3]

@AROBINSON we're with you, modifiers for services would be fantastic!

However, until this featuere comes around we've figured out a workaround.

Here's how it would look for you:

• Create your main services: "Premium Detail", "Standard Detail", etc.

• Then create more services: "+Hand Wax", "+Sealant", "+Fabric Guard 1", "+Fabric Guard 2", "+Fabric Guard 3", etc

When booking an appointment, it would look like this:

Mr. Joe Black

Thursday, Feb 7, 2019

9:00 AM-11:40 AM (2 hr, 40 mins)

Booked by You on 2/6/2019

SERVICES & ITEMS

Premium Detail (2 hours) $100.00

+Hand Wax (20 minutes) $20.00

+Sealant (20 minutes) $20.00

Total $140.00

[Chad]

Hello @qdndn!

Are you using Square Appointments for your services? If so, there currently isn't away to create add ons or modifiers at this time. 

Can you let us know how you'd use add ons with Appointments for your business? 

[Rachelcamp]

@Chad Is their any development in the works for add ons? 

[Helen]

Hi @Rachelcamp, Helen here jumping in for Chad! 

It sounds like you're using Square Appointments. If so, this is still a feature request. Can you let us know a bit more about your business and how add-ons for services would help? That will help our Appointments team understand what you need!

[ACAcatering]

Maybe I'm reading this wrong, but you do know that modifiers are offered through Square, correct?  Here's a article to get you started:

https://squareup.com/help/us/en/article/5696

[AROBINSON]

Yes, I know modifiers are offered, but from what I can tell they are only offered for items, not services. I'm just asking is there any way possible to have modifiers for services as well.

[Chad]

Hello @AROBINSON! 

Welcome to the Seller Community! Currently modifiers are not available for services on Square Appointments. Thank you for laying out the details of how you'd like this to work. I definitely see how this could benefit your business. 

I've gone ahead and moved your thread to the idea exchange. From here we will track feedback from other sellers requesting this feature. A member of the Community Team will provide updates on this thread. 

[BradSC]

@AROBINSON we're with you, modifiers for services would be fantastic!

However, until this featuere comes around we've figured out a workaround.

Here's how it would look for you:

• Create your main services: "Premium Detail", "Standard Detail", etc.

• Then create more services: "+Hand Wax", "+Sealant", "+Fabric Guard 1", "+Fabric Guard 2", "+Fabric Guard 3", etc

When booking an appointment, it would look like this:

Mr. Joe Black

Thursday, Feb 7, 2019

9:00 AM-11:40 AM (2 hr, 40 mins)

Booked by You on 2/6/2019

SERVICES & ITEMS

Premium Detail (2 hours) $100.00

+Hand Wax (20 minutes) $20.00

+Sealant (20 minutes) $20.00

Total $140.00

[AaronAVDP]

This reply was created from merging an existing thread: Square Appointments Service Modifiers

There really needs to be an option to add modifiers to services so that customers can book online and pick the extras. I know that your can add an extra service with the modifier included; but that would not work for my business. I have 12 services and 5 modifiers with 4 options. That would be 240 services to pick from. Plus, managing a price change would be a challenge.

Please add this feature!

[Enhancedbeauti]

This reply was created from merging an existing thread: Is it possible to do a add on to a service

Hello. I’ve created my services that i offer. I wanted to know if you can do a “add on” to a service. For example if someone booked a leg wax but wanted to add on the stomach with it. 

[Helen]

@Enhancedbeauti Not at this time, but this is a request were tracking in this Feature Request post. Thanks for letting us know how it would help your clients to select additional services!