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The title of this thread has been edited from the original: Loyalty Suggestions
I am sure this is discussed in other threads, but they seem like older posts. Are there plans to develop the loyalty program to have increased flexibility? Currently, we have a system based on dollars spent, but finding that customers receive and then can redeem their rewards instantaneously. Has it been suggested to turn on a feature to allow when points are available (like next day?). Also, has it been suggested to create a feature to turn on/off rewards on specific items? We currently cannot exclude specific items to our knowledge and might want to in the future. If we can discuss to our rep about anything, I would be glad to do that as well. Thanks for reading and providing feedback/updates!
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Hey @erichash - Thanks for parking your questions here and welcome to the Community!
Haven't ran across a thread that mentions a setting to customize when a reward can be redeemed but it's definitely a solid suggestion and certainly adds diversity to the Loyalty program. I'll tag your post so the Loyalty Team can track your request.
As far a item based rewards, you can set this up directly from Loyalty tab of your Dashboard. Check out @Sean's best answer on how to get started.
Thanks for sharing your feedback!
Community Moderator, Square
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