Hey Tom,
Thanks so much for circling back on this. Unfortunately, this doesn't help our process. We've been making our own labels with barcodes outside of Square for the past 4 years (both Dymo and Brother printers). The problem is the large amount of unnecessary steps this adds to a workflow. It becomes unneccessarily conveluted when receiving large orders. The Purchase order page obscures retail cost, the full item name and the SKU, which means we are jumping back in forth within Square just to make labels that then have to exist and be organized outside of the system. Receiving orders and getting items onto the floor should be a fast process, but for us it takes hours, and leaves so many variables open for error. This coupled with the printing options not even being available on the individual item pages makes me question if the designers creating these interractions are actually using these tools in real world practice. Coming from a design centric company like Square, it's just beyond confusing how some of these things are being rolled out.
I'm sorry to hit you with all of this, as I know it's not your issue, but it's just a frustrating experience to pay extra for the retail add-on that misses the pain points of retail so widely. Again thank you so much for keeping us in the loop.
