Is there a report for pick up orders placed in store?

[Hippie]

The title of this thread has been edited from the original: PICK UP 

I receive a lot of orders for cakes made to order. These orders are placed online or in store for pick up on another day.

With online orders I capture in square the pick up date and time.

And I would like to be able to capture in square the date and time of pick up - for orders placed in person in the store. 

Is there a way to capture - for reporting purposes- the date and time of pick up for orders placed in person in the store? 

Having a report consolidating the pick up orders from online and in store orders would facilitate the production planning.

Thank you

[Helen]

@Hippie Would it help to add a note to your in-store orders with the pick up date? If you add a note it will appear in the Item Details CSV sales report. That would help you to keep track of when an order is placed (the date/time the transaction is completed), and when the cake will be collected (added in your note). Granted you would have to compare two different reports to compare your online store orders for pick up.

[Hippie]

Hi Helen, adding a note with pick up date could work for specific items that are only made to order. e.g. you could select these items or product category and have a CSV overview. However I have 400+ SKU's in display that can be picked up immediately or pre-ordered for pick up at a later day. The pre-ordering process is in place to guarantee that the customer can pck up the freshly baked products when she wants and for the quantities she wants.

Reviewing the notes for 200 to 300 transactions per day and for 400+ items would be too time-consuming.

[Tom]

Thanks for circling back and pointing this out, @Hippie. I don't have another suggestion aside from what @Helen mentioned, but I'll be surfacing your needs with our Online Store team—I can certainly see how the volume of your items/orders makes tracking a challenge. We'll circle back with any other updates as they become available.

In the meantime, you might find a suitable solution with one of our partner apps. For more information, check out the App Marketplace and view the eCommerce options.