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Check payment type in Canada

When we put in the Payment Type as being a Check, the amount gets lumped in with Other in all reporting in the version in Canada.


I have friends with Square in the States and I asked them what they see, and they have a separate line for Check in their payment type reports.

  1. Why would this be different in Canada? Why isn't there a line for Check in the payment type reporting in Canada when there is a line in the US version?
  2. And why, if lumped in with anything, would a cheque that is going into the bank with all the Cash be lumped in with Other (that aren't hitting the bank) as opposed to being lumped in with Cash?

 

I have to post all our checks to Cash, which then throws our Rounding off because we can't take pennies in Canada and Cash tender type understands that (which is brilliant on its own), and the cheque amounts can be the exact amount.

To put it in as Check, they lump into Other that aren't going to a bank account, and that throws our Other tender types (we do Internal Dept Transfers under Other) off when there's a cheque in there.
Needs addressed in the Canada version to have payments marked as Check to either have their own payment type line in the reporting, or to be lumped in with Cash if they can't stand on their own.

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Square Community Moderator

Welcome back to the Community, @ylmalibuclub

 

Even for US seller, checks will show as "Other" payments too. It doesn't have a separate category in reporting. 

 

I appreciate you taking the time to reach out and provide all of the feedback on how it would be more beneficial to add another category option. 

 

Since it's not an available option in the US or Canada, I am going to get this over to our Product Team, so they can look deeper into this for the future. 

 

 

Kassi
Community Moderator, Square
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