x

Can I set up a customer follow-up reminder?

When I enter a new customer or update a returning customer's information, I'd like to be able to set up alerts that would remind me to follow up with them later (1 week later and 6 weeks later). I'd also like to be alerted if a customer hasn't ordered from me in 4 months or more. Can Square do this?

Tags (1)
1,297 Views
Message 1 of 5
Report
4 REPLIES 4

Still hoping for an answer. Any one?

1,279 Views
Message 2 of 5
Report

I've never seen this feature in Square. Excellent idea!

1,276 Views
Message 3 of 5
Report
Square

@Gigis - Agreed, these sounds like great feature additions! 

 

@TheLipGoddess - While we don't currently offer this functionality, I'll be sure to pass along the suggestion! I certainly see the value here. For more information on the feature request process, check out this thread.


Sean
he/him/his
Product Manager | Square, Inc.
1,269 Views
Message 4 of 5
Report

Would also really like to see this feature. Wish more of these feature requests could be implemented (this one is over 2 years old).

1,069 Views
Message 5 of 5
Report