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Can I set up a customer follow-up reminder?

When I enter a new customer or update a returning customer's information, I'd like to be able to set up alerts that would remind me to follow up with them later (1 week later and 6 weeks later). I'd also like to be alerted if a customer hasn't ordered from me in 4 months or more. Can Square do this?

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Still hoping for an answer. Any one?

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I've never seen this feature in Square. Excellent idea!

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Square

@Gigis - Agreed, these sounds like great feature additions! 

 

@TheLipGoddess - While we don't currently offer this functionality, I'll be sure to pass along the suggestion! I certainly see the value here. For more information on the feature request process, check out this thread.


Sean
he/him/his
Product Manager | Square, Inc.
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Would also really like to see this feature. Wish more of these feature requests could be implemented (this one is over 2 years old).

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