no show reversal

[btchu]

Is there a way to reverse a no show from a clients profile?  Sometimes we mark a client as a no show by accident and need to undo the no show in their profile so that they are not penalized when they book future appointments.  Is there a way to do this?

[puka]

Hi @btchu - Unfortunately, this is not an available feature at this time. However, I have passed on your feedback to our Appointments team. We'll make sure to announce it if this changes in the future.

[Alexx_ajp]

I accidentally clicked no show on a customer. Is there any way I can undo the no show?

[JustinC]

@Alexx_ajp 

Looks like another seller beat you to asking the same question 😔 At this time, the ability to undo 'no-show' from a client's provide is not available. 

Tagging your post so our Appointment's Product Team can see that your asking for this feature. 

[BiosoundChris]

Hello 🙂 I accidentally marked my client as a No Show.  Is the Square CRM system updated to have this as a reversal option?  If so, please advise.  Thank you :0)

[JJ_]

Hello @BiosoundChris Since we prompt for confirmation when marking as No Show we currently don't have a way to undo this selection. However, you are able to refund any applicable fees via the Transactions page.