Why will my cookie script not work?

[MJD]

A friend who knows their way around coding just wrote me a cookie script and square is saying The formatting is incorrect. Try clearing the code, then copy and paste again. what format does a cookie script need to be written in?

[tranguyen]

Hi @MJD, thanks for flagging this! Would you mind sharing the script with me -- that way, I can check in with our team to troubleshoot why the error is occurring. 

[MJD]

<link rel="stylesheet" type="text/css" href="https://cdn.wpcc.io/lib/1.0.2/cookieconsent.min.css"/><script src="https://cdn.wpcc.io/lib/1.0.2/cookieconsent.min.js" defer></script><script>window.addEventListener("load", function(){window.wpcc.init({"colors":{"popup":{"background":"#606060","text":"#ffffff","border":"#f9f9f9"},"button":{"background":"#f9f9f9","text":"#000000"}},"position":"bottom","padding":"small","margin":"large","transparency":"20","content":{"href":"https://www.websitepolicies.com/policies/view/QUEfYoL9"}})});</script>

This is the script @tranguyen 

[tranguyen]

Thanks for this @MJD! I'm just checking with the team now and will follow up when I have an update from them. 

[MJD]

Ok thank you 

[tranguyen]

Hey @MJD, the team has looked into this and they believe the first line <link rel="stylesheet" type="text/css" href="https://cdn.wpcc.io/lib/1.0.2/cookieconsent.min.css"/> is what's causing the error message.

If you try to enter the code without this line, do you still get an error message?

[MJD]

The error message has made a sudden disappearance 🙂 however the button in the code is no longer working so I have a team of web developers I know taking a look into it to write a more effective code. thank you for your help though!

[MJD]

I've just taken a second look and did someone your end already take out the top line? it no longer seems to be there but neither does the cookie banner?

[tranguyen]

Hey @MJD, I've checked with our team and we haven't made any changes to this. 

[MJD]

very confusing then... I'm having the cookie banner remade anyway... is there any news on why the default cookie banner is not removed when a custom one is added yet?

[tranguyen]

The team have let me know they should have a fix by next week. I'll definitely follow-up once I'm able to confirm the issue is fully resolved!

[MJD]

Thank you!