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Why is Square asking for my bank account info again?

I used my Square account last in 2019. It's now asking me for a new login and i got in. But then it wants me to reset my bank account for the payments i collect. Why doesn't it have that in the system? Did it expire?

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Square Champion

It sounds like you made a new account as it wouldn't ask you to make a new login.  Can you see old sales in your account history?  There isn't a time limit.

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Square Community Moderator

Hi @pinkcricket - Thanks for reaching out to us here on the Square Seller Community👋

 

Have you made any recent transactions or test transactions in your Square account? You can check here on your Square Dashboard.

 

Please let us know! Thank you.

Violet
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.



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