Dfallen
04-12-2021
08:06 AM
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Why am I not receiving domain verification email?
I check my account and the email address is correct but the email that verification is being sent to is not. How do I change this? I do not want my services to be canceled
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ashc
04-13-2021
11:18 AM
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Hey @Dfallen and welcome to the Community!
Did you already check to make sure it wasn't going to junk/spam on accident? Sometimes certain providers think our emails are spam and they go there when they shouldn't.
If so, I'd reach out to our direct CS E-Comm team to make sure we have the correct email on file and to look into it more since we can't have with other sellers from the Community.
Ashley C
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