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When should we expect a paid invoice funds to be available
We had a customer pay the deposit on a last minute event. The invoice shows paid but funds does not show in our balance.
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Was the invoice paid during the weekend? If so, it may not process and show up until an actual working business day. If not please contact Square Support so that they can see exactly where and why the transaction may still be pending.
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I’m having this issue now, I had five paid invoices today and I’m the transaction history it shows them all paid and gives me a totaL collected with fees taken out and everything but my Square Balance is 0. This is on a Monday night and it’s now Tuesday, maybe I need for it to update but I thought when I’ve done this before it was pretty instant so I’m a bit worried
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Welcome to the Community, @FloatingNarwhal -
Had you made any changes to your banking information on your account before sending over the instant deposit? Have you received any emails regarding your account as well?
I will keep an eye out for your reply👀.
Community Moderator, Square
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