x

What if I changed phone number how do i talk to a representative about the change?

Please help.

11,554 Views
Message 1 of 11
Report
1 Best Answer
Alumni

Best Answer

Hey there @Brian1973, as @VanKalkerFarms mentioned, you can update your phone number on your online dashboard. Try this link: https://squareup.com/dashboard/business/profile

 

Also, if you got a new phone to use Square with, you'll just need to download the Square Point of Sale app on the new phone and log in with your existing account. Let us know if you have any trouble! 

View Best Answer >

11,864 Views
Message 3 of 11
Report
10 REPLIES 10
Square Champion

11,524 Views
Message 2 of 11
Report
Alumni

Best Answer

Hey there @Brian1973, as @VanKalkerFarms mentioned, you can update your phone number on your online dashboard. Try this link: https://squareup.com/dashboard/business/profile

 

Also, if you got a new phone to use Square with, you'll just need to download the Square Point of Sale app on the new phone and log in with your existing account. Let us know if you have any trouble! 

11,865 Views
Message 3 of 11
Report

I changed my phone number and now I can't receive the code to log into my square account any ideas please ... how else can I receive the code so I can put my new number in 

11,494 Views
Message 4 of 11
Report

I Facebook them and had them call me and they walked me through it.

11,493 Views
Message 5 of 11
Report
Square

@Mualadyfran - If you reach out here, we'll be sure to send over your customer code so we can clear this for you. 


Sean
he/him/his
Product Manager | Square, Inc.
11,484 Views
Message 6 of 11
Report

This happened to me. I wish Square had a better phone support service. It was very hard to get intouch with a person. They basiclly had to disable the 2-step security feature and I was able to get in.

11,238 Views
Message 7 of 11
Report

This reply was created from merging an existing thread: How to change phone number

 

pos

 

11,060 Views
Message 8 of 11
Report
Admin

@Hds I've merged your post in to this thread. Check out @Tom's Best Answer for the steps to update your phone number.

️ Helen
Seller Community Manager

11,025 Views
Message 9 of 11
Report

I have to charge a much higher amount than I normally do, how can I know how much is my money limit in a transaction?

8,145 Views
Message 10 of 11
Report
Square Champion

$50,000 is the limit for a transaction.  Obviously when doing a transaction this large you need to be triple sure that the credit card is actually the customers and make extra documentation like driver's license and possibly even a credit card charge authorization form that says they are agreeing to this charge.

 

https://squareup.com/help/us/en/article/5079-best-practices-for-accepting-card-payments#:~:text=Larg....

 

7,659 Views
Message 11 of 11
Report