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Using Square Terminal With Multiple Users

I'm having difficulty setting up Square terminal with multiple users. After logging in I never get prompted to enter a user PIN so users of the device are able to alter all settings. This is the same when choosing appointments or POS after logging in. How can I replicate the functionality of the iOS app in terminal?

 

Thanks

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Hi @UKAndyM 👋 thanks for flagging this! 

 

If you've set up all of your team with their own passcodes then it sounds like passcodes may not be enabled on your Terminal yet. 

 

To do so: 

 

From the navigation menu, tap ≡ More. Tap Settings > Security > Passcodes > toggle Passcodes on. Under Require passcode, select after each sale and/or when backing out of a sale.

 

The steps would be the same for the Point of Sale app and once enabled there, it should also apply to the Appointments app. 

 

Let me know if this works for you 

 

 

Breffni
Community Moderator, Ireland, Square
Sign in and click Mark as Best Answer if my reply answers your question

After a wonderful three years supporting the Seller Community, I've moved teams!
Check out article "A Contact Guide to the Seller Community" to reach out to current Seller Community Moderators.
Thank you for all the memories and connections—here’s to new adventures! 

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Best Answer

Hi @UKAndyM 👋 thanks for flagging this! 

 

If you've set up all of your team with their own passcodes then it sounds like passcodes may not be enabled on your Terminal yet. 

 

To do so: 

 

From the navigation menu, tap ≡ More. Tap Settings > Security > Passcodes > toggle Passcodes on. Under Require passcode, select after each sale and/or when backing out of a sale.

 

The steps would be the same for the Point of Sale app and once enabled there, it should also apply to the Appointments app. 

 

Let me know if this works for you 

 

 

Breffni
Community Moderator, Ireland, Square
Sign in and click Mark as Best Answer if my reply answers your question

After a wonderful three years supporting the Seller Community, I've moved teams!
Check out article "A Contact Guide to the Seller Community" to reach out to current Seller Community Moderators.
Thank you for all the memories and connections—here’s to new adventures! 
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Perfect, thank you!

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