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Text Messaging marketing import error

So, I am trying to import my clients info for text marketing.

 

I download the CSV file from Square, then transfer the data and add the missing details ( which is silly because I don't have all that info and had to add fake information). Columns are A-M and I have 232 rows.

I am getting an error, wrong number of columns, the number of columns is correct.

I am really frustrated and have been working on this for a couple hours.

 

Also, I have found nothing on how the phone number with the country code needs to be added. Just sends me to a wikipedia page with no formatting info. Another silly thing, why isn't it just listed?

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Square Community Moderator

Welcome to the Community. @sarahniemi

 

Apologies for the frustration you're having on this import. 

 

Are you deleting or moving any of the columns? Or just adding the information? 

 

Make sure you're using Google Chrome as your internet browser too. This helps with similar glitches like this. 

 

If these still don't do the trick, please let me know and I will circle back. 

Kassi
Community Moderator, Square
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