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Suggestions for declined cards

When a customer has a declined card, the register is inoperable for a minimum of 4 minutes which irritates the customer, the other customers waiting, and the staff.  Any way to bypass this?

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Hmm, the Register shouldn't stall for that long. Sounds like an internet issue or a software issue. 

 

First check to see if an update is available (Settings > Hardware. Tap General > About Register > Software Update.)

 

Try these other steps also if you find your register is already UTD. @Apollos1

Justin
Community Moderator, Square
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