Apollos1
03-18-2021
05:52 PM
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Suggestions for declined cards
When a customer has a declined card, the register is inoperable for a minimum of 4 minutes which irritates the customer, the other customers waiting, and the staff. Any way to bypass this?
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1 REPLY 1
JustinC
03-20-2021
12:04 PM
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Hmm, the Register shouldn't stall for that long. Sounds like an internet issue or a software issue.
First check to see if an update is available (Settings > Hardware. Tap General > About Register > Software Update.)
Try these other steps also if you find your register is already UTD. @Apollos1
Justin
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