Last updated: October 2nd, 2017
Hi Community! I’m excited to share some new features that we’re rolling out in the Square for Retail solution. Square Retail is a separate app - now available in the App Store - that adds on a suite of often-requested features to the Point of Sale app. Check out all of our recently launched features below:
*New* in October 2017
Cross-location Inventory
When you tap “More Info” in an inventory search result, you can view details about your stock in other locations. We also provide the store address, phone number, and business hours.
You can sort and search through your results by stock count, distance, or alphabetical name.
When a product is out of stock at your location, you will now see an out of stock indication in the inventory search result.
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Receive Purchase Orders from the Square Retail app
You can now receive purchase orders right from the Square Retail app! When your products come in, you can receive them directly from the app. When receiving a purchase order, you can also add optional fees to your order, such as shipping and taxes, to accurately reflect those costs in your Cost of Goods Sold report. You can also view the status of all your Purchase Orders on the app, whether they’ve been fully received, partially received, or are still on their way and the date to expect them on. Try it today with the Square Retail app!
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Advanced Label Printing
Square for Retail now lets you choose and customize what you want to print on your product labels -- choose between SKU, Item Name, Variation Name, Barcode, and Price. You can print labels for your product categories or even print directly from a purchase order.
Create and Print Bar code Labels
You can create and print labels using the following labels, their respective printing templates, and supported printers noted by the label manufacturer:
Avery Easy Peel Address Labels 1” x 4”
Note: If you'd like your labels to contain a scannable barcode, make sure your items have a SKU assigned to them. Learn more about creating and managing items online.
To create and print labels from your Square Dashboard:
- Sign in to the Inventory Management section of your online Square Dashboard > click Stock.
- Click Print Labels
3. Select a label type and location.
4. Select which products you’d like to print labels for and how many.
5. Click Create > download or print labels.
6. Click Done
Receive inventory from the Square Retail app
You can now add stock to your inventory right from the Square Retail app.
To add stock right from the app:
- From the cart view, tap the lower left three-dot Action Menu.
- Tap Manage Inventory > Add Stock.
- Search or scan items to add stock > enter stock amounts. Scanning the same item multiple times will add the amount being added. You can also scan multiple items and adjust their quantities afterward.
- Once all items have been added, tap Finish Adding Stock.
Make sure your Square Retail app is up to date and give it a whirl! We’ll be adding a few more features to this flow soon, so as always, keep an eye out for more product updates!
Refunding transactions to a Gift Card
If you'd like to issue a customer store credit or perform an exchange for an item, you can do so by issuing a refund to a Square Gift Card.
Issue a Refund to a Square Gift Card for Store Credit
- From the Retail app, tap View > Transactions.
- Search the receipt number or full credit card number to find the transaction.
- Tap the transaction to refund > Issue Refund.
- Select item(s) to refund > tap Refund.
- Select item(s) to Restock or Skip Restock.
- Tap Add Gift Card or Swipe > swipe or enter the gift card number.
- Tap Refund.
Exchange an Item Using Square Gift Cards
To exchange an item, follow the steps above, then use the newly-loaded gift card to process the sale of the new item.
Since you’ve made it this far, I’d like to encourage you to subscribe to this thread because we’ll be updating it with yet another incredible new feature in a few days. Thanks for taking the time to read this update and for being part of the Seller Community. As always, please let us know if you have any questions, suggestions, or feedback -- this is how we make Square better for you!
Make sure your Square Retail app is up to date and give it a whirl! We’ll be adding a few more features to this flow soon, so as always, keep an eye out for more product updates!
Add items from your Favorites List
The Favorites list gives you access to your most popular items in one tap so there's no need to manually search for them during every sale.
Create a Favorites List
- From the cart view, tap the heart icon on the top-right corner.
- Tap Edit > Add Favorite.
- Check the item(s) you'd like to add to your Favorites list.
- Tap Done.
Add a Favorite to Your Cart
- From the cart view, tap the heart icon on the top-right corner.
- Select an item and applicable modifiers.
- Tap Add.
Edit Your Favorites List
- From the cart view, tap the heart icon on the top-right corner.
- Tap Edit.
- From here, sort items using by holding and dragging the three horizontal lines to the left of an item or tap Remove to remove an item from your Favorites list.
- Tap Done to save changes.
Confirmed, scale 100, Fit to Page not checked. I'm attaching a photo
There is so much waisted space on the left margin and my Socket Mobile 7CI can't seem to pick up the barcode.
Sorry for the delay in getting back to you while I researched this issue. There are two things I'd like to try to pull apart.
One issue is the margins on the labels. I'm working with the design team to see how we can adjust the label content to better fit the label while still conforming to the barcode specification and supporting SKU#s of different lengths. I'll post here when we have an update on that.
The other issue is the darkness and image-bleed on your printed barcodes that makes the barcode difficult to scan. I reprinted the same labels on a DYMO LW 450 that we have here for testing, using DYMO brand 3/4" x 2 1/2" labels (1738595), and the label came out much sharper and less dark than the one in your photograph. I was able to scan it with our test POS setup.
The DYMO LW 450 User Guide suggests that these kind of print quality issues are typically caused by:
- An old roll of labels
- Labels made by a manufacturer other than DYMO
- Labels where the thermal coating has been compromised
- A dirty print head
You can find the DYMO User Guide with instructions on how to clean the print head is available here: http://download.dymo.com/dymo/user-guides/LabelWriter/LW450Series/UG/LabelWriter_UserGuide_en-US.pdf
Improving the print quality may make the barcodes more likely to scan correctly.
Please let us know if that helps.
Thanks,
~Brad
